Privacy Policy

Last updated: November 2, 2025

1. Introduction

This Privacy Policy describes how fhsc.dev ("we," "our," or "us") collects, uses, and shares information about you when you visit our website or use our services. We are committed to protecting your privacy and being transparent about our data practices.

2. Information We Collect

2.1 Information You Provide

We may collect information you voluntarily provide, including:

• Contact Information: Name, email address, phone number
• Communication Data: Messages sent through contact forms or email
• Project Information: Details about your software development needs
• Business Information: Company name, role, industry

2.2 Information Collected Automatically

When you visit our website, we automatically collect:

• Technical Data: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, referral sources
• Device Information: Device type, screen resolution, language preferences
• Cookies and Tracking: As described in our Cookie Policy

2.3 Third-Party Information

We may receive information from third-party services such as:

• Google Analytics for website analytics
• Social media platforms when you interact with our content
• Professional networks like LinkedIn

3. How We Use Your Information

We use collected information for the following purposes:

3.1 Service Provision

• Respond to inquiries and provide customer support
• Deliver software development services
• Process and fulfill service requests
• Communicate about projects and deliverables

3.2 Website Operations

• Maintain and improve website functionality
• Analyze usage patterns and optimize user experience
• Ensure website security and prevent fraud
• Troubleshoot technical issues

3.3 Business Communications

• Send service updates and important notices
• Share relevant industry insights and technical content
• Provide information about new services (with consent)

3.4 Legal and Compliance

• Comply with legal obligations
• Protect our rights and interests
• Respond to legal requests and prevent illegal activities

4. Legal Basis for Processing (GDPR)

If you are in the EU/UK, we process your data based on:

• Consent: For marketing communications and non-essential cookies
• Contract: To provide services you've requested
• Legitimate Interest: For website analytics, security, and business operations
• Legal Obligation: To comply with applicable laws

5. Information Sharing and Disclosure

5.1 We Do Not Sell Personal Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5.2 Authorized Disclosures

We may share your information in the following circumstances:

• Service Providers: Third parties who assist with website hosting, analytics, and communication tools
• Legal Requirements: When required by law, court order, or government request
• Business Protection: To protect our rights, property, or safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you explicitly agree to the sharing

5.3 Third-Party Services

Our website may use the following third-party services:

• Google Analytics: Website analytics (anonymized data)
• Email Services: For communication and newsletters
• Cloud Hosting: For website and data hosting

6. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure hosting environments
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

Typical retention periods:

• Contact inquiries: 3 years
• Client project data: 7 years
• Website analytics: 26 months
• Marketing data: Until you unsubscribe

8. Your Rights and Choices

8.1 General Rights

• Access: Request information about what data we have about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications

8.2 EU/UK Rights (GDPR)

If you are in the EU/UK, you also have the right to:

• Data Portability: Receive your data in a portable format
• Restrict Processing: Limit how we process your data
• Object: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for data processing
• Complain: File a complaint with your local data protection authority

8.3 California Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it's used
• Delete personal information we've collected
• Opt-out of the sale of personal information (we don't sell)
• Non-discrimination for exercising your rights

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place through:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Certification schemes and codes of conduct

10. Children's Privacy

Our services are not directed to children under 13 (or 16 in the EU). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending email notification for significant changes
• Prominent website notice when required

12. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us at hello@fhsc.dev.